Solutions
Every part of the system has one job: more booked work.
We group what we install by the business problem it solves. Here's what each piece does, and what changes for your shop when it's running.
Capture new customers
Answer every call and every form, at any hour, and turn more of them into booked jobs.
Homeowners with no heat or no AC don't leave voicemails. They hang up and call the next company. The calls you miss are rarely the slow ones.
24/7 AI receptionist
Answers on the first ring with your company name. Asks your intake questions (repair or replace, equipment age, no-heat or no-cool, address) and follows your emergency rules: book it, transfer it to the on-call tech, or take a detailed message.
Missed-call text-back
If a call still slips through, from a caller who hangs up or a line that isn't forwarded, they get a text within seconds offering to book them. It's a second front door, not just a notification.
Instant replies
Website forms, website chat and Facebook messages get a reply in under a minute, with the same qualifying questions, instead of sitting in an inbox until tomorrow.
Booking and reminders
Real open slots, confirmations and reminders, so customers show up ready and your techs drive to booked work instead of playing phone tag.
Retain customers
Keep the customers you already earned, and fill the calendar in slow seasons.
Winning a new customer costs far more than keeping one. Yet most shops never contact a customer again until something breaks.
Seasonal tune-up campaigns
Spring cooling and fall heating reminders go out on schedule and book straight onto the calendar, so shoulder seasons stay busy.
Maintenance-plan renewals
Members get visit reminders and renewal notices automatically, so recurring revenue doesn't lapse because nobody remembered to call.
Win-back campaigns
Customers you haven't seen in a year or more hear from you with a timely, useful offer before they try someone new.
Post-job check-ins
A quick check-in after each visit catches problems early, so you hear about them before an unhappy customer posts a review.
Prove the ROI
You should never have to guess whether this is working.
If a system can't show you the jobs it booked, it's just another monthly bill.
- One pipeline from first call to booked job, with every inquiry tagged by where it came from: AI call, text-back, web form, chat or campaign.
- Every call recorded and transcribed (with disclosure to callers) so you can hear exactly how it handled your customers.
- A monthly report of calls answered, jobs booked and revenue influenced.
- A monthly tuning call where we review the numbers with you and improve what isn't working.
See it working on HVAC calls.
On a 30-minute demo you'll hear the receptionist answer, see the follow-up in action and run the math with your numbers.
